Shipping policy

We understand how important it is to receive your order in a timely and safe manner. That's why we've put together the following shipping policy to help answer any questions you may have about your order.

  • To track your package, please click on the tracking link provided in your shipping confirmation email, or contact our customer service team through our email.

  • To avoid any delays in delivery, please make sure to provide your full address and contact details when placing your order. If you need to change your address, please contact us as soon as possible.

  • We ship to the US (domestic) only! Excluding unincorporated U.S. territory [e.g. Caribbean (Navassa Island, Puerto Rico and the United States Virgin Islands) and ten in the Pacific (American Samoa, Baker Island, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, the Northern Mariana Islands and Wake Atoll).

  • Shipping costs will be displayed at checkout and may vary depending on your location and the items in your order.

  • If you have not received shipping confirmation or your tracking number is not visible, please contact us. We'll do our best to help you track your package.

  • If your package is marked as "Delivered" and you have not received it, please contact your local post office with your tracking number. We are not responsible for lost or stolen packages.

  • There may be instances where taxes are not included. This could be due to the location of the customer or other factors. We apologize in advance if this causes any inconvenience and kindly ask that you consult with your local tax authorities or consult the invoice in the package for further information

We understand that shipping can be a confusing process, and we're here to help. If you have any further questions, please don't hesitate to reach out to us through email.

 

The health and safety of our customers and team is our #1 priority and we appreciate your patience and understanding as we work to ship your order.